Resolved after 3 hours 18 minutes, affecting MX, on September 9, 2024.
Our import provider has confirmed this issue is resolved. If you're still having trouble write to [email protected]!
Affected components
Update timeline
- investigating Sep 09, 2024, 05:50 PM UTC
One of our Direct Import providers is currently experiencing issues, so we've brought it into maintenance. In the meantime, use our other transaction entry methods to keep your accounts up to date!
- investigating Sep 09, 2024, 06:49 PM UTC
Our import provider is all hands on deck working on the issue. We are in direct contact with them so we will pass along any updates as we receive them!
- monitoring Sep 09, 2024, 07:45 PM UTC
Our Direct Import provider has resolved their outage, so it should be back to business as usual! Please try the connection again (whatever you were doing when you ran into the error message!), and if you're still having trouble write to [email protected].
- resolved Sep 09, 2024, 09:09 PM UTC
Our import provider has confirmed this issue is resolved. If you're still having trouble write to [email protected]!
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