You Need A Budget incident

Direct Import is affected for a subset of users

Resolved after 5 hours 43 minutes, affecting MX, on December 9, 2024.

monitoring Dec 09, 2024, 04:50 PM UTC

A fix has been put in place for this issue, so Direct Import should be back up and running now! We'll keep our eyes on it for another little while.

Started
Dec 09, 2024, 04:23 PM UTC
Resolved
Dec 09, 2024, 10:07 PM UTC
Duration
5h 43m
Detected by Pingoru
Dec 09, 2024, 04:23 PM UTC

Affected components

MX

Update timeline

  1. investigating Dec 09, 2024, 04:23 PM UTC

    Our release this morning seems to have impacted Direct Import on one of our import providers (MX). We are looking into it!

  2. monitoring Dec 09, 2024, 04:50 PM UTC

    A fix has been put in place for this issue, so Direct Import should be back up and running now! We'll keep our eyes on it for another little while.

  3. resolved Dec 09, 2024, 10:07 PM UTC

    This incident has been resolved.

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