Resolved after 20 days 22 hours, affecting Plaid and MX, on June 5, 2025.
After monitoring this issue over the past month, we have confirmed it's resolved. If you've already tried removing and re-adding your Chase connection and duplicates have imported since, please reach out to us with the Chase credit card account name and transaction examples at [email protected]!
Affected components
Update timeline
- investigating Jun 05, 2025, 09:06 PM UTC
We're investigating a spike in duplicate transaction issues with Chase *credit card* accounts. Duplicate transactions are typically a one-time occurrence, so we ask that you please refer to our Troubleshooting Linked Accounts article for next steps! If duplicates continue to import after you've followed those steps, you can reach out to us at [email protected] with: (1) your credit card account name and (2) a screenshot how those transactions look in YNAB. Then we'll be able to troubleshoot the issue further with our import providers.
- resolved Jun 26, 2025, 07:43 PM UTC
After monitoring this issue over the past month, we have confirmed it's resolved. If you've already tried removing and re-adding your Chase connection and duplicates have imported since, please reach out to us with the Chase credit card account name and transaction examples at [email protected]!
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