Ongoing since 02:00 PM UTC, affecting API and Widgets (Pop-up, Rewards Page).
A fix has been implemented and we are monitoring the results. Between 12:54 and 13:35 UTC, some Loyalty services were degraded. Loyalty widgets may not have loaded, and some point redemptions failed. No points were lost, and any delayed points or tier updates are being processed automatically. Start Time: November 10, 2026, 12:54 UTC We apologize for the inconvenience caused. If you have any further questions or concerns, please feel free to reach out to us by live chat. The Yotpo Support Team
Affected components
Update timeline
- monitoring Nov 10, 2026, 02:00 PM UTC
A fix has been implemented and we are monitoring the results. Between 12:54 and 13:35 UTC, some Loyalty services were degraded. Loyalty widgets may not have loaded, and some point redemptions failed. No points were lost, and any delayed points or tier updates are being processed automatically. Start Time: November 10, 2026, 12:54 UTC We apologize for the inconvenience caused. If you have any further questions or concerns, please feel free to reach out to us by live chat. The Yotpo Support Team
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