Resolved after 8 hours 44 minutes, affecting Admin and API and 1 more, on April 18, 2025.
This incident is resolved. We sincerely apologize for the inconvenience this may cause. If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or by submitting a support case. Thank you for your understanding and continued support. The Yotpo Support Team
Affected components
Update timeline
- identified Apr 18, 2025, 03:59 AM UTC
Important Notice: Compatibility Issue with Shopify POS Version 10.0.0 We would like to inform you that Shopify has recently released a new version of their Point of Sale system (Shopify POS 10.0.0), which is currently causing compatibility issues with the Yotpo Loyalty POS integration. Our R&D team has identified the issue and prepared a hotfix, which is scheduled for validation and deployment by tomorrow. In the meantime, we recommend not updating to Shopify POS version 10.0.0 until the fix is released, to avoid any disruptions in your service. We sincerely apologize for the inconvenience this may cause. Rest assured, our team is actively working to resolve the issue as quickly as possible. If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or by submitting a support case. Thank you for your understanding and continued support. The Yotpo Support Team
- resolved Apr 18, 2025, 12:44 PM UTC
This incident is resolved. We sincerely apologize for the inconvenience this may cause. If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or by submitting a support case. Thank you for your understanding and continued support. The Yotpo Support Team
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