Yotpo incident
Customers are unable to log into Yotpo SMS & Email through Shopify
Major Vendor's status page →
Resolved after 1 hour 36 minutes, on May 19, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 19, 2025, 01:51 PM UTC
We are investigating an interruption in the Yotpo SMS & Email app, causing customers not being able to log into Yotpo SMS & Email through Shopify. At the moment we recommend logging in through https://email-and-sms.yotpo.com/ We apologize for the temporary inconvenience. More details to follow in the next status update The Yotpo Support Team
- monitoring May 19, 2025, 03:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2025, 03:27 PM UTC
This incident has been resolved.
Your product runs on more than Yotpo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services