Yotpo incident

Creation and management of Email and Multi-message campaigns might not be available

Resolved after 32 minutes, on May 27, 2025.

resolved May 27, 2025, 09:32 AM UTC

The issue has been resolved and the functionality is back to normal. We thank you for your patience on this matter.

Started
May 27, 2025, 09:00 AM UTC
Resolved
May 27, 2025, 09:32 AM UTC
Duration
32m
Detected by Pingoru
May 27, 2025, 09:00 AM UTC

Update timeline

  1. investigating May 27, 2025, 09:00 AM UTC

    Using the Campaigns section to view, manage or create Email and Multi-message campaigns might currently not be available. Start time: 27 May, 2025 - 08:30 [UTC]. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. The Yotpo Support Team.

  2. identified May 27, 2025, 09:01 AM UTC

    Our engineering team have identified the underlying issue and are currently working on a fix.

  3. monitoring May 27, 2025, 09:27 AM UTC

    A fix is implemented and we're currently monitoring the behaviour.

  4. resolved May 27, 2025, 09:32 AM UTC

    The issue has been resolved and the functionality is back to normal. We thank you for your patience on this matter.

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