Yotpo incident

Chat Support

Resolved after 5 hours 5 minutes, affecting Yotpo Admin, on June 9, 2025.

investigating Jun 09, 2025, 06:54 AM UTC

We're currently experiencing an issue with our chat support system, and chats are temporarily unavailable. Our team is actively working to resolve the problem as quickly as possible. In the meantime, you can still reach us by submitting a support ticket using the "Contact Us" option in the top bar. Thank you for your patience and understanding!

Started
Jun 09, 2025, 06:54 AM UTC
Resolved
Jun 09, 2025, 12:00 PM UTC
Duration
5h 5m
Detected by Pingoru
Jun 09, 2025, 06:54 AM UTC

Affected components

Yotpo Admin

Update timeline

  1. investigating Jun 09, 2025, 06:54 AM UTC

    We're currently experiencing an issue with our chat support system, and chats are temporarily unavailable. Our team is actively working to resolve the problem as quickly as possible. In the meantime, you can still reach us by submitting a support ticket using the "Contact Us" option in the top bar. Thank you for your patience and understanding!

  2. resolved Jun 09, 2025, 12:00 PM UTC

    This incident has been resolved. Thank you for your patience.

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