Yotpo incident

Lacking Loyalty Admin Navigations

Resolved after 16 hours 14 minutes, affecting Yotpo Admin and Admin, on August 25, 2025.

identified Aug 26, 2025, 10:08 AM UTC

We are continuing to work on a fix for this issue.

Started
Aug 25, 2025, 05:54 PM UTC
Resolved
Aug 26, 2025, 10:08 AM UTC
Duration
16h 14m
Detected by Pingoru
Aug 25, 2025, 05:54 PM UTC

Affected components

Yotpo AdminAdmin

Update timeline

  1. investigating Aug 25, 2025, 05:54 PM UTC

    Navigations are missing when accessing Loyalty Admin, impacting their ability to properly use the platform. The issue might happen only when moving between products (Loyalty\Reviews). Workaround: Clear the cache should remedy the issue as a temporary solution

  2. identified Aug 26, 2025, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 26, 2025, 10:08 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 26, 2025, 10:08 AM UTC

    This incident has been resolved.

Your product runs on more than Yotpo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →