Yotpo incident
Creation and management of Email and Multi-message campaigns might not be available
Yotpo experienced a major incident on May 27, 2025 affecting Campaign Messaging, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2025, 09:00 AM UTC
Using the Campaigns section to view, manage or create Email and Multi-message campaigns might currently not be available. Start time: 27 May, 2025 - 08:30 [UTC]. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. The Yotpo Support Team.
- identified May 27, 2025, 09:01 AM UTC
Our engineering team have identified the underlying issue and are currently working on a fix.
- monitoring May 27, 2025, 09:27 AM UTC
A fix is implemented and we're currently monitoring the behaviour.
- resolved May 27, 2025, 09:32 AM UTC
The issue has been resolved and the functionality is back to normal. We thank you for your patience on this matter.