Yotpo experienced a major incident on March 18, 2026 affecting API and Widgets (Pop-up, Rewards Page), lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
APIWidgets (Pop-up, Rewards Page)
Update timeline
- investigating Mar 18, 2026, 12:02 PM UTC
We’re investigating an issue affecting the Point Redemption service, which is preventing customers from redeeming points. At the moment, we are working on resolving the issue as soon as possible. We apologize for the temporary inconvenience. More details to follow in the next status update The Yotpo Support Team
- monitoring Mar 18, 2026, 12:39 PM UTC
The incident has been fully resolved, and redemptions are now working as expected
- resolved Mar 18, 2026, 12:42 PM UTC
The incident has been fully resolved, and redemptions are now working as expected