Yoti incident

High volume of requests

Notice Resolved View vendor source →

Yoti experienced a notice incident on May 19, 2025 affecting Digital ID and Identity verification, lasting 18h 9m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 01:36 PM UTC
Resolved
May 20, 2025, 07:45 AM UTC
Duration
18h 9m
Detected by Pingoru
May 19, 2025, 01:36 PM UTC

Affected components

Digital IDIdentity verification

Update timeline

  1. investigating May 19, 2025, 01:36 PM UTC

    We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal.

  2. resolved May 20, 2025, 07:45 AM UTC

    The volume of requests are now back to normal level and all services are functioning correctly.