Yoti incident

INC-3318 (P2- Medium Priority)

Major Resolved View vendor source →

Yoti experienced a major incident on June 5, 2025 affecting eSignatures, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 10:34 AM UTC
Resolved
Jun 05, 2025, 12:53 PM UTC
Duration
2h 19m
Detected by Pingoru
Jun 05, 2025, 10:34 AM UTC

Affected components

eSignatures

Update timeline

  1. investigating Jun 05, 2025, 12:03 PM UTC

    We are experiencing issues with uploading documents through web for eSignatures service.

  2. identified Jun 05, 2025, 12:38 PM UTC

    The issue as been identified and fix is being implemented.

  3. resolved Jun 05, 2025, 12:53 PM UTC

    The service is fully operational. This incident has been resolved.