Resolved on January 13, 2026.
Scout has had an ongoing issue with website data since ~ 12/12/25 which we have been working to resolve. As of 1/13/25 at 11:35 am EST we have addressed the underlying issues and purged the bad data from our system. We are currently working on re-scanning all impacted accounts with an estimated time of completion of close of business on January 14.
Update timeline
- resolved Jan 13, 2026, 07:44 PM UTC
Scout has had an ongoing issue with website data since ~ 12/12/25 which we have been working to resolve. As of 1/13/25 at 11:35 am EST we have addressed the underlying issues and purged the bad data from our system. We are currently working on re-scanning all impacted accounts with an estimated time of completion of close of business on January 14.
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