Yext incident

Partial outage: Hearsay platform intermittently unavailable

Major Resolved View vendor source →

Yext experienced a major incident on September 2, 2026 affecting Hearsay Platform, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 03:09 PM UTC
Resolved
Sep 02, 2026, 05:44 PM UTC
Duration
2h 35m
Detected by Pingoru
Sep 02, 2026, 03:09 PM UTC

Affected components

Hearsay Platform

Update timeline

  1. investigating Sep 02, 2026, 03:09 PM UTC

    We are seeing degraded performance with some areas of the Hearsay application. We are actively investigating and will update shortly.

  2. investigating Sep 02, 2026, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 02, 2026, 03:40 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 02, 2026, 05:44 PM UTC

    This incident has been resolved.