Yext incident
Increased API Errors and Degraded Customer Portal Functionality — US
Ongoing since 01:14 AM UTC, affecting Management API and Content Portal.
Between approximately 6:55 p.m. and 7:14 p.m. EST today, some customers in our US production environment experienced increased API errors and degraded functionality in the Customer Portal. Affected operations included reading and updating entities, retrieving reviews, and creating analytics reports. We have mitigated the issue. Services have recovered, and we are monitoring to ensure continued stability.
Affected components
Update timeline
- monitoring Nov 07, 2026, 01:14 AM UTC
Between approximately 6:55 p.m. and 7:14 p.m. EST today, some customers in our US production environment experienced increased API errors and degraded functionality in the Customer Portal. Affected operations included reading and updating entities, retrieving reviews, and creating analytics reports. We have mitigated the issue. Services have recovered, and we are monitoring to ensure continued stability.
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