Yext incident
Customer Portal and Management API Errors in US Environments
Resolved after 16 minutes, affecting Management API and Content Portal and 1 more, on November 6, 2026.
Customers using our US Production and Sandbox environments experienced errors and timeouts when accessing the Customer Portal and Management APIs for approximately 13 minutes, beginning around 10:30 PM ET on November 5, 2026. We identified a network connectivity issue affecting these environments. Service has recovered, and we are monitoring for any recurrence while continuing to investigate the underlying cause.
Affected components
Update timeline
- monitoring Nov 06, 2026, 04:29 AM UTC
Customers using our US Production and Sandbox environments experienced errors and timeouts when accessing the Customer Portal and Management APIs for approximately 13 minutes, beginning around 10:30 PM ET on November 5, 2026. We identified a network connectivity issue affecting these environments. Service has recovered, and we are monitoring for any recurrence while continuing to investigate the underlying cause.
- resolved Nov 06, 2026, 04:46 AM UTC
This incident is resolved.
Your product runs on more than Yext
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services