Yelp Outage History
Yelp is up right nowPingoru has recorded 50 incidents for Yelp: 11 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 41 of 720 (6%) |
| May 2026 | 1 | 36 of 744 (5%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 513 (0%) |
Incidents, newest first
Minor May 8, 2026 Degraded reservation and waitlist experiences for east coast users 1d 12h Yelp Guest Manager
Started May 08, 2026, 01:16 AM UTC· resolved May 09, 2026, 01:29 PM UTC
- monitoring May 08, 2026, 01:16 AM UTC
A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner
- monitoring May 08, 2026, 01:16 AM UTC
A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner
- monitoring May 08, 2026, 02:27 AM UTC
Engineers have observed no new errors since the temporary mitigation was applied. Users on the east coast should be able to use reservation and waitlist features on the Yelp app as normal. The AWS outage has not declared the all clear. Engineers will continue to monitor AWS situation overnight, next update at 9am EST tomorrow.
- monitoring May 08, 2026, 01:11 PM UTC
There have been no substantial updates from AWS overnight. Errors have not reappeared, and reservation and waitlist features through the Yelp app remain functional. Engineers will continue to monitor the AWS situation. The next update will be provided in 6 hours or sooner if needed.
- monitoring May 08, 2026, 07:07 PM UTC
Our cloud provider is still working to resolve the issue, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation. Our next update will be in 4 hours or sooner.
- monitoring May 09, 2026, 12:02 AM UTC
Our cloud provider is seeing recovery of their issues, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation, our temporary mitigation continues to be in place. Our next update will be tomorrow 9am ET or sooner.
- resolved May 09, 2026, 01:29 PM UTC
The AWS outage has been resolved overnight. The temporary mitigation our engineers applied has been undone. This is the all clear and final update.
Critical April 18, 2026 DAR-2907 Yelp Guest Manager is down 1d 14h Yelp Guest Manager
Started Apr 18, 2026, 11:54 PM UTC· resolved Apr 20, 2026, 02:41 PM UTC
- investigating Apr 18, 2026, 11:54 PM UTC
We are experiencing a technical issue with Yelp Guest Manager and all functionality is not operational. We are working to resolve this issue and apologize for any inconvenience caused. Next update in 30 minutes.
- investigating Apr 19, 2026, 12:15 AM UTC
We are still experiencing a technical issue with Yelp Guest Manager. We are applying mitigations to resolve this issue and apologize for any inconvenience caused. Next update in 30 minutes.
- investigating Apr 19, 2026, 12:48 AM UTC
Previous mitigations have not been successful. We are applying additional mitigations to resolve this issue. Next update in 30 minutes.
- investigating Apr 19, 2026, 01:52 AM UTC
Engineers are currently working on more aggressive mitigations to resolve the issue. Next update in 30 minutes.
- monitoring Apr 19, 2026, 02:22 AM UTC
We are seeing some recovery for Guest Manager and will continue to monitor our mitigations. Engineers are working with vendors to ensure we have longer term strategies available to implement while monitoring. Next update in 30 minutes.
- monitoring Apr 19, 2026, 03:10 AM UTC
Engineers are working with vendors to continue applying mitigations. We are seeing initial signs of improvement with these fixes, and are monitoring closely.
- monitoring Apr 19, 2026, 03:54 AM UTC
Engineers are continuing to investigate and pursue long-term solutions. Restaurant systems have shown recovery but we will continue to monitor the situation. Next update tomorrow.
- monitoring Apr 19, 2026, 12:58 PM UTC
Our mitigations remain in place and Restaurant systems show a full recovery. A small number of legitimate users may occasionally be affected, but we are actively tuning protections to minimize any customer impact while keeping Yelp available. Next update tomorrow or sooner if the all clear is called.
- monitoring Apr 20, 2026, 02:09 PM UTC
Restaurant systems have been fully recovered. We have started removing the temporary mitigations and are continuing to monitor.
- resolved Apr 20, 2026, 02:41 PM UTC
Restaurant systems have been fully recovered.
Minor April 8, 2026 Yelp Places API is experiencing higher than normal error rate 2h 9m Yelp Places API V3 (Business, Match, Search API, etc.), Yelp Reservations API
Started Apr 08, 2026, 07:51 PM UTC· resolved Apr 08, 2026, 10:00 PM UTC
- investigating Apr 08, 2026, 07:51 PM UTC
Yelp Places API is experiencing partial outage, currently investigating. Next update is expected within 30 mins.
- investigating Apr 08, 2026, 08:44 PM UTC
We are continuing to investigate the issue.
- resolved Apr 08, 2026, 10:00 PM UTC
The incident has been resolved. All APIs are working as expected. This will be the last update unless we see further problems.
Major March 25, 2026 Degraded Performance Across Yelp Places APIs and Reservation API 17m Yelp Places API V3 (Business, Match, Search API, etc.), GraphQL, Yelp Reservations API
Started Mar 25, 2026, 10:05 PM UTC· resolved Mar 25, 2026, 10:22 PM UTC
- investigating Mar 25, 2026, 10:05 PM UTC
We are currently investigating the issue
- investigating Mar 25, 2026, 10:05 PM UTC
We are continuing to investigate this issue.
- resolved Mar 25, 2026, 10:22 PM UTC
This incident has been resolved.
Notice March 16, 2026 Yelp Host and Yelp Receptionist Outage –
Started Mar 16, 2026, 06:30 PM UTC· resolved Mar 16, 2026, 06:30 PM UTC
- resolved Mar 16, 2026, 10:41 PM UTC
Starting at 11.30am Pacific, the Yelp Host and Yelp Receptionist products were not taking calls. A fix has been deployed and all systems are functioning normally.
Minor February 26, 2026 Yelp Places APIs are experiencing higher than normal error rate 47m Yelp Places API V3 (Business, Match, Search API, etc.)
Started Feb 26, 2026, 09:55 PM UTC· resolved Feb 26, 2026, 10:43 PM UTC
- investigating Feb 26, 2026, 09:55 PM UTC
Yelp Places API is experiencing partial outage, currently investigating.
- investigating Feb 26, 2026, 09:57 PM UTC
Yelp Places API is experiencing partial outage, currently investigating.
- resolved Feb 26, 2026, 10:43 PM UTC
A fix has been implemented and systems are healthy.
Major January 22, 2026 Partial degradation for Yelp Places API 2h 26m Yelp Places API V3 (Business, Match, Search API, etc.)
Started Jan 22, 2026, 10:34 PM UTC· resolved Jan 23, 2026, 01:00 AM UTC
- investigating Jan 22, 2026, 10:34 PM UTC
We're experiencing an elevated level of API errors. We are investigating, and will follow up with more details in 30 minutes. Thank you.
- identified Jan 22, 2026, 11:14 PM UTC
The root cause of this incident has been identified and a fix is under implementation. Next update is expected within 30 mins.
- identified Jan 22, 2026, 11:44 PM UTC
We've identified the source of the errors, and we're working to address the issue by adding capacity to certain services. Next update in 30 minutes.
- monitoring Jan 23, 2026, 12:18 AM UTC
A fix has been implemented and we are monitoring the results. Next update in 30 minutes.
- resolved Jan 23, 2026, 01:00 AM UTC
This incident has been resolved.
Major January 20, 2026 Reserve with google disabled 22h 10m Yelp Guest Manager
Started Jan 20, 2026, 05:36 PM UTC· resolved Jan 21, 2026, 03:46 PM UTC
- investigating Jan 20, 2026, 05:36 PM UTC
Engineering is investigating an issue with Google integration being disabled due to elevated errors on the consumer create reservations endpoint since approximately 9am PST. Next update in 30 minutes.
- resolved Jan 21, 2026, 03:46 PM UTC
2026-01-20 9:54 PST: Engineering identified and fixed the issue. Google integration has been re-enabled and systems are operating normally. There will be no further updates.
Critical December 10, 2025 Leads API Issue 1h 34m Leads API
Started Dec 10, 2025, 11:03 PM UTC· resolved Dec 11, 2025, 12:37 AM UTC
- investigating Dec 10, 2025, 11:03 PM UTC
We are currently investigating an issue with Leads API which prevents users from reading or responding to leads.
- resolved Dec 11, 2025, 12:37 AM UTC
This incident has been resolved.
Notice October 28, 2025 Issue handling incoming calls 1h 32m Yelp Host, Yelp Receptionist
Started Oct 28, 2025, 06:46 PM UTC· resolved Oct 28, 2025, 08:19 PM UTC
- monitoring Oct 28, 2025, 06:46 PM UTC
An issue with a 3rd party provider caused calls to be redirected back to the business. A fix is already in place and we are monitoring.
- resolved Oct 28, 2025, 08:19 PM UTC
This incident has been resolved.
Minor October 23, 2025 Yelp consumer flows and BOA are degraded 1h 2m Yelp Guest Manager
Started Oct 23, 2025, 09:28 PM UTC· resolved Oct 23, 2025, 10:31 PM UTC
- investigating Oct 23, 2025, 09:28 PM UTC
Engineering is currently investigating elevated errors across Yelp consumer flows and BOA. Diners may experience sporadic errors when trying to join Waitlist or create a Reservation.
- identified Oct 23, 2025, 10:12 PM UTC
Yelp consumer flows and BOA have partially recovered, but some degradation persists. Engineering is working on rolling back the change that lead to the incident.
- resolved Oct 23, 2025, 10:31 PM UTC
Engineering has reverted the change, and Yelp consumer flows and BOA have fully recovered.
Critical October 20, 2025 Issues with Leads API Webhooks 4h 45m Leads API
Started Oct 20, 2025, 02:17 PM UTC· resolved Oct 20, 2025, 07:02 PM UTC
- investigating Oct 20, 2025, 02:17 PM UTC
Leads API Webhooks are currently not being delivered. Some AWS services we rely on are having issues. The team is investigating.
- investigating Oct 20, 2025, 02:22 PM UTC
We are continuing to investigate this issue.
- identified Oct 20, 2025, 02:23 PM UTC
Leads API Webhooks are currently not being delivered. Some AWS services we rely on are having issues
- monitoring Oct 20, 2025, 03:10 PM UTC
Service has started to recover and webhooks are being sent. We will monitor the backlog of webhooks to go out.
- monitoring Oct 20, 2025, 04:29 PM UTC
Backlog of webhooks is now complete. Will continue to monitor.
- resolved Oct 20, 2025, 07:02 PM UTC
Incident is resolved
Notice October 7, 2025 Yelp Host in degraded state, experiencing choppy call audio 2h 23m Yelp Host
Started Oct 07, 2025, 05:00 PM UTC· resolved Oct 07, 2025, 07:23 PM UTC
- investigating Oct 07, 2025, 05:00 PM UTC
We are currently investigating the issue.
- investigating Oct 07, 2025, 05:21 PM UTC
Engineers have temporarily turned off the product while they work to identify the root cause.
- identified Oct 07, 2025, 05:51 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 07, 2025, 06:51 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 07, 2025, 06:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2025, 07:23 PM UTC
This incident has been resolved.
Notice September 24, 2025 Guest Manager Outage Impacting All Users 1h 13m
Started Sep 24, 2025, 07:30 PM UTC· resolved Sep 24, 2025, 08:43 PM UTC
- resolved Oct 06, 2025, 05:08 PM UTC
Guest Manager and reservations functionality were down for about 20 minutes, from about 12:26pm to 12:43pm PST due to a deployment error.
Notice September 22, 2025 Yelp Knowledge is experiencing technical issues 2h 30m Partner Feeds
Started Sep 22, 2025, 05:48 PM UTC· resolved Sep 22, 2025, 08:18 PM UTC
- monitoring Sep 22, 2025, 05:48 PM UTC
Yelp Knowledge is experiencing a technical issue that may delay the delivery of your data feeds today. We will follow up with additional updates, and/or when the issue is resolved. Please feel free to contact us if you have any further questions. Thank you, Yelp Knowledge Team
- resolved Sep 22, 2025, 08:18 PM UTC
This incident has been resolved.
Notice September 4, 2025 Guest Manager in a degraded state –
Started Sep 04, 2025, 05:30 PM UTC· resolved Sep 04, 2025, 05:30 PM UTC
- resolved Sep 04, 2025, 06:35 PM UTC
The Guest Manager was in a degraded state for diners and restaurants between 10:30 AM to 10:45 AM. The issue is now resolved and all systems are back to normal operation.
Notice August 5, 2025 Yelp outage 1h 47m Yelp Guest Manager
Started Aug 05, 2025, 04:16 PM UTC· resolved Aug 05, 2025, 06:03 PM UTC
- investigating Aug 05, 2025, 04:16 PM UTC
Yelp.com is suffering an outage. Diners are unable to join the waitlist or create/edit reservations on yelp.com.
- monitoring Aug 05, 2025, 04:36 PM UTC
A fix has been implemented, and we are seeing signs of recovery
- monitoring Aug 05, 2025, 05:23 PM UTC
Systems are largely recovered, we are continuing to monitor
- resolved Aug 05, 2025, 06:03 PM UTC
This incident has been resolved.
Critical July 23, 2025 DAR-2719: Google Integration Disabled, Guestbook Functionality Degraded 5h 15m Yelp Reservations API, Yelp Guest Manager
Started Jul 23, 2025, 07:18 PM UTC· resolved Jul 24, 2025, 12:34 AM UTC
- identified Jul 23, 2025, 07:18 PM UTC
Yelp is experiencing a database outage, which is impacting some restaurant functionality. Google integration has been disabled and restaurant guestbook functionality is degraded. Engineers are currently working on a fix. Next update in 30 minutes.
- monitoring Jul 23, 2025, 07:56 PM UTC
Yelp is still experiencing service degradation due to a database outage. Google integration remains disabled and guestbook functionality is still degraded. Engineers have implemented a potential fix and are monitoring for improvement. Next update in 30 minutes.
- monitoring Jul 23, 2025, 08:45 PM UTC
Yelp continues to experience service degradation due to a database outage. While guestbook is degraded, this also impacts BOA Reservations, GM guest search, and POS integration. Google integration remains disabled. Engineers have implemented a fix and are seeing some improvement but are actively monitoring the system. Next update in 30 minutes.
- monitoring Jul 23, 2025, 09:34 PM UTC
Yelp continues to experience service degradation due to a database outage. Google integration remains disabled and various restaurant features are still impacted. Engineers have implemented several remediations but are still seeing errors and are continuing to investigate. Next update in 1 hour.
- monitoring Jul 23, 2025, 10:55 PM UTC
Yelp continues to experience service degradation due to a database outage. Google integration remains disabled, and various restaurant features are still impacted. Engineers are continuing to work on the issue, but there are no significant updates at this time. Next update in 1 hour.
- resolved Jul 24, 2025, 12:34 AM UTC
The database outage has been resolved. All systems are operating normally. There will be no further updates!
Major June 23, 2025 Partial degradation for Guest Manager Host App, Waitlist, Reservation and BOA 1h 8m Waitlist APIs, Yelp Reservations API, Reservation APIs, Yelp Guest Manager
Started Jun 23, 2025, 05:10 PM UTC· resolved Jun 23, 2025, 06:19 PM UTC
- investigating Jun 23, 2025, 05:10 PM UTC
Diners and restaurants may not be able to book or edit reservations and join/leave waitlist, they may succeed after retry. Host App and BOA Guest Manager feature may not function as expected. Engineers are investigating the situation, next update in 30 minutes.
- investigating Jun 23, 2025, 05:38 PM UTC
Engineers are investigating the situation, next update in 30 minutes
- resolved Jun 23, 2025, 06:19 PM UTC
Engineers have fixed the issue, all impacted services are restored, this is the all clear and there won’t be further updates
Minor June 4, 2025 Reservation availability is out of date on Yelp and Partner Platforms 13m Yelp Guest Manager
Started Jun 04, 2025, 11:38 PM UTC· resolved Jun 04, 2025, 11:52 PM UTC
- monitoring Jun 04, 2025, 11:38 PM UTC
Since ~ 3:00 am PT – For Guest Manager restaurants, changes to schedules, new reservations, and existing reservations, among other changes that should impact availability, may not accurately be reflected in availability on Yelp. Diners will be unable to book times that should be made available. There is no risk of overbooking. Engineers have deployed a fix and are monitoring.
- resolved Jun 04, 2025, 11:52 PM UTC
Engineers deployed a fix and the correct availability should now be displayed on Yelp and partner platforms. This is the all clear.
Critical April 25, 2025 Degraded reservation and waitlist APIs 22m Waitlist APIs, On My Way APIs, Yelp Reservations API, Reservation APIs and 1 more
Started Apr 25, 2025, 07:45 PM UTC· resolved Apr 25, 2025, 08:07 PM UTC
- identified Apr 25, 2025, 07:45 PM UTC
Yelp Reservations and Waitlist is in a degraded state. We are currently experiencing an outage that is affecting restaurant operations and reservation/waitlist APIs. Engineering has identified the root cause and is working on a solution.
- resolved Apr 25, 2025, 08:07 PM UTC
The issue affecting Reservations, Waitlist, and restaurant operations has been resolved.
Notice March 17, 2025 yelp.com and biz.yelp.com (BOA) serving errors –
Started Mar 17, 2025, 07:41 PM UTC· resolved Mar 17, 2025, 07:41 PM UTC
- resolved Mar 17, 2025, 08:08 PM UTC
Engineers have applied a fix and called all clear
Critical February 11, 2025 Waitlist & Reservation diner facing features are degraded 30m Waitlist APIs, Reservation APIs, Yelp Guest Manager
Started Feb 11, 2025, 10:42 PM UTC· resolved Feb 11, 2025, 11:13 PM UTC
- investigating Feb 11, 2025, 10:42 PM UTC
Diner facing flows are degraded due to a Yelp wide outage. - Diners will be unable to join the waitlist or make reservations via Yelp apps, Google or other partner integrations. - Reservations reminders are currently not being sent Next update in 30 minutes or sooner
- investigating Feb 11, 2025, 10:43 PM UTC
We are continuing to investigate this issue.
- resolved Feb 11, 2025, 11:13 PM UTC
The issue has been identified and resolved. The system has recovered and is fully functional. This is the final update.
Minor January 14, 2025 Yelp Guest Manager app degraded 3h 23m Yelp Guest Manager
Started Jan 14, 2025, 09:42 PM UTC· resolved Jan 15, 2025, 01:05 AM UTC
- investigating Jan 14, 2025, 09:42 PM UTC
We are currently investigating this issue.
- investigating Jan 14, 2025, 09:45 PM UTC
Engineer is investigating issues where some users of Yelp Guest Manager app are unable to seat diners Next update in 30 minutes or sooner.
- investigating Jan 14, 2025, 09:47 PM UTC
Engineer is investigating issues where some users of Yelp Guest Manager app are unable to seat diners Next update in 30 minutes or sooner.
- investigating Jan 14, 2025, 10:16 PM UTC
Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.
- investigating Jan 14, 2025, 10:51 PM UTC
Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.
- investigating Jan 14, 2025, 11:24 PM UTC
Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.
- investigating Jan 15, 2025, 12:01 AM UTC
Engineers are still investigating the root cause. Next update in 30 minutes.
- investigating Jan 15, 2025, 12:32 AM UTC
Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.
- resolved Jan 15, 2025, 01:05 AM UTC
The issue has been identified and resolved. Engineers have observed recoveries in the affected features. This is the final update
Notice January 9, 2025 Errors on Yelp's business owner account for Guest Manager restaurants –
Started Jan 09, 2025, 06:00 PM UTC· resolved Jan 09, 2025, 06:00 PM UTC
- resolved Jan 10, 2025, 11:03 PM UTC
Some Guest Manager users faced issues in accessing Yelp's business owner account home page and ads dashboard. This issue is resolved now.