Is Yelp down?

A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner

A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner

Engineers have observed no new errors since the temporary mitigation was applied. Users on the east coast should be able to use reservation and waitlist features on the Yelp app as normal. The AWS outage has not declared the all clear. Engineers will continue to monitor AWS situation overnight, next update at 9am EST tomorrow.

There have been no substantial updates from AWS overnight. Errors have not reappeared, and reservation and waitlist features through the Yelp app remain functional. Engineers will continue to monitor the AWS situation. The next update will be provided in 6 hours or sooner if needed.

Our cloud provider is still working to resolve the issue, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation. Our next update will be in 4 hours or sooner.

Our cloud provider is seeing recovery of their issues, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation, our temporary mitigation continues to be in place. Our next update will be tomorrow 9am ET or sooner.

The AWS outage has been resolved overnight. The temporary mitigation our engineers applied has been undone. This is the all clear and final update.

We are experiencing a technical issue with Yelp Guest Manager and all functionality is not operational. We are working to resolve this issue and apologize for any inconvenience caused. Next update in 30 minutes.

We are still experiencing a technical issue with Yelp Guest Manager. We are applying mitigations to resolve this issue and apologize for any inconvenience caused. Next update in 30 minutes.

Previous mitigations have not been successful. We are applying additional mitigations to resolve this issue. Next update in 30 minutes.

Engineers are currently working on more aggressive mitigations to resolve the issue. Next update in 30 minutes.

We are seeing some recovery for Guest Manager and will continue to monitor our mitigations. Engineers are working with vendors to ensure we have longer term strategies available to implement while monitoring. Next update in 30 minutes.

Engineers are working with vendors to continue applying mitigations. We are seeing initial signs of improvement with these fixes, and are monitoring closely.

Engineers are continuing to investigate and pursue long-term solutions. Restaurant systems have shown recovery but we will continue to monitor the situation. Next update tomorrow.

Our mitigations remain in place and Restaurant systems show a full recovery. A small number of legitimate users may occasionally be affected, but we are actively tuning protections to minimize any customer impact while keeping Yelp available. Next update tomorrow or sooner if the all clear is called.

Restaurant systems have been fully recovered. We have started removing the temporary mitigations and are continuing to monitor.

Restaurant systems have been fully recovered.

Yelp Places API is experiencing partial outage, currently investigating. Next update is expected within 30 mins.

We are continuing to investigate the issue.

The incident has been resolved. All APIs are working as expected. This will be the last update unless we see further problems.

We are currently investigating the issue

We are continuing to investigate this issue.

This incident has been resolved.

Starting at 11.30am Pacific, the Yelp Host and Yelp Receptionist products were not taking calls. A fix has been deployed and all systems are functioning normally.