Yelp experienced a minor incident on October 23, 2025 affecting Yelp Guest Manager, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Yelp Guest Manager
Update timeline
- investigating Oct 23, 2025, 09:28 PM UTC
Engineering is currently investigating elevated errors across Yelp consumer flows and BOA. Diners may experience sporadic errors when trying to join Waitlist or create a Reservation.
- identified Oct 23, 2025, 10:12 PM UTC
Yelp consumer flows and BOA have partially recovered, but some degradation persists. Engineering is working on rolling back the change that lead to the incident.
- resolved Oct 23, 2025, 10:31 PM UTC
Engineering has reverted the change, and Yelp consumer flows and BOA have fully recovered.