Yelp incident

Issues with Leads API Webhooks

Critical Resolved View vendor source →

Yelp experienced a critical incident on October 20, 2025 affecting Leads API, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:17 PM UTC
Resolved
Oct 20, 2025, 07:02 PM UTC
Duration
4h 45m
Detected by Pingoru
Oct 20, 2025, 02:17 PM UTC

Affected components

Leads API

Update timeline

  1. investigating Oct 20, 2025, 02:17 PM UTC

    Leads API Webhooks are currently not being delivered. Some AWS services we rely on are having issues. The team is investigating.

  2. investigating Oct 20, 2025, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 20, 2025, 02:23 PM UTC

    Leads API Webhooks are currently not being delivered. Some AWS services we rely on are having issues

  4. monitoring Oct 20, 2025, 03:10 PM UTC

    Service has started to recover and webhooks are being sent. We will monitor the backlog of webhooks to go out.

  5. monitoring Oct 20, 2025, 04:29 PM UTC

    Backlog of webhooks is now complete. Will continue to monitor.

  6. resolved Oct 20, 2025, 07:02 PM UTC

    Incident is resolved