Affected components
Update timeline
- investigating Apr 18, 2026, 11:54 PM UTC
We are experiencing a technical issue with Yelp Guest Manager and all functionality is not operational. We are working to resolve this issue and apologize for any inconvenience caused. Next update in 30 minutes.
- investigating Apr 19, 2026, 12:15 AM UTC
We are still experiencing a technical issue with Yelp Guest Manager. We are applying mitigations to resolve this issue and apologize for any inconvenience caused. Next update in 30 minutes.
- investigating Apr 19, 2026, 12:48 AM UTC
Previous mitigations have not been successful. We are applying additional mitigations to resolve this issue. Next update in 30 minutes.
- investigating Apr 19, 2026, 01:52 AM UTC
Engineers are currently working on more aggressive mitigations to resolve the issue. Next update in 30 minutes.
- monitoring Apr 19, 2026, 02:22 AM UTC
We are seeing some recovery for Guest Manager and will continue to monitor our mitigations. Engineers are working with vendors to ensure we have longer term strategies available to implement while monitoring. Next update in 30 minutes.
- monitoring Apr 19, 2026, 03:10 AM UTC
Engineers are working with vendors to continue applying mitigations. We are seeing initial signs of improvement with these fixes, and are monitoring closely.
- monitoring Apr 19, 2026, 03:54 AM UTC
Engineers are continuing to investigate and pursue long-term solutions. Restaurant systems have shown recovery but we will continue to monitor the situation. Next update tomorrow.
- monitoring Apr 19, 2026, 12:58 PM UTC
Our mitigations remain in place and Restaurant systems show a full recovery. A small number of legitimate users may occasionally be affected, but we are actively tuning protections to minimize any customer impact while keeping Yelp available. Next update tomorrow or sooner if the all clear is called.
- monitoring Apr 20, 2026, 02:09 PM UTC
Restaurant systems have been fully recovered. We have started removing the temporary mitigations and are continuing to monitor.
- resolved Apr 20, 2026, 02:41 PM UTC
Restaurant systems have been fully recovered.
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