Yelp incident

Degraded reservation and waitlist experiences for east coast users

Minor Ongoing View vendor source →

Yelp is currently experiencing a minor incident affecting Yelp Guest Manager, which began 1d ago. The vendor's full update timeline is below.

Started
May 08, 2026, 01:16 AM UTC
Resolved
Ongoing
Duration
● 1d 1h
Detected by Pingoru
May 08, 2026, 01:16 AM UTC

Affected components

Yelp Guest Manager

Update timeline

  1. monitoring May 08, 2026, 01:16 AM UTC

    A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner

  2. monitoring May 08, 2026, 01:16 AM UTC

    A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner

  3. monitoring May 08, 2026, 02:27 AM UTC

    Engineers have observed no new errors since the temporary mitigation was applied. Users on the east coast should be able to use reservation and waitlist features on the Yelp app as normal. The AWS outage has not declared the all clear. Engineers will continue to monitor AWS situation overnight, next update at 9am EST tomorrow.

  4. monitoring May 08, 2026, 01:11 PM UTC

    There have been no substantial updates from AWS overnight. Errors have not reappeared, and reservation and waitlist features through the Yelp app remain functional. Engineers will continue to monitor the AWS situation. The next update will be provided in 6 hours or sooner if needed.

  5. monitoring May 08, 2026, 07:07 PM UTC

    Our cloud provider is still working to resolve the issue, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation. Our next update will be in 4 hours or sooner.

  6. monitoring May 09, 2026, 12:02 AM UTC

    Our cloud provider is seeing recovery of their issues, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation, our temporary mitigation continues to be in place. Our next update will be tomorrow 9am ET or sooner.