Yelp Outage History

A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner

A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner

Engineers have observed no new errors since the temporary mitigation was applied. Users on the east coast should be able to use reservation and waitlist features on the Yelp app as normal. The AWS outage has not declared the all clear. Engineers will continue to monitor AWS situation overnight, next update at 9am EST tomorrow.

There have been no substantial updates from AWS overnight. Errors have not reappeared, and reservation and waitlist features through the Yelp app remain functional. Engineers will continue to monitor the AWS situation. The next update will be provided in 6 hours or sooner if needed.

Our cloud provider is still working to resolve the issue, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation. Our next update will be in 4 hours or sooner.

Our cloud provider is seeing recovery of their issues, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation, our temporary mitigation continues to be in place. Our next update will be tomorrow 9am ET or sooner.

A fix has been implemented and we are monitoring the results. Next update in 30 minutes.

An issue with a 3rd party provider caused calls to be redirected back to the business. A fix is already in place and we are monitoring.

Service has started to recover and webhooks are being sent. We will monitor the backlog of webhooks to go out.

Backlog of webhooks is now complete. Will continue to monitor.

A fix has been implemented and we are monitoring the results.

Yelp Knowledge is experiencing a technical issue that may delay the delivery of your data feeds today. We will follow up with additional updates, and/or when the issue is resolved. Please feel free to contact us if you have any further questions. Thank you, Yelp Knowledge Team

A fix has been implemented, and we are seeing signs of recovery

Systems are largely recovered, we are continuing to monitor

Yelp is still experiencing service degradation due to a database outage. Google integration remains disabled and guestbook functionality is still degraded. Engineers have implemented a potential fix and are monitoring for improvement. Next update in 30 minutes.

Yelp continues to experience service degradation due to a database outage. While guestbook is degraded, this also impacts BOA Reservations, GM guest search, and POS integration. Google integration remains disabled. Engineers have implemented a fix and are seeing some improvement but are actively monitoring the system. Next update in 30 minutes.

Yelp continues to experience service degradation due to a database outage. Google integration remains disabled and various restaurant features are still impacted. Engineers have implemented several remediations but are still seeing errors and are continuing to investigate. Next update in 1 hour.

Yelp continues to experience service degradation due to a database outage. Google integration remains disabled, and various restaurant features are still impacted. Engineers are continuing to work on the issue, but there are no significant updates at this time. Next update in 1 hour.

Since ~ 3:00 am PT – For Guest Manager restaurants, changes to schedules, new reservations, and existing reservations, among other changes that should impact availability, may not accurately be reflected in availability on Yelp. Diners will be unable to book times that should be made available. There is no risk of overbooking. Engineers have deployed a fix and are monitoring.