Yelp Outage History

Yelp is up right now

Yelp had 13 outages in the last 2 years totaling 114h 10m of downtime — averaging 0.5 incidents per month.

There were 13 Yelp outages since October 7, 2025 totaling 114h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.developer.yelp.com

Minor May 8, 2026

Degraded reservation and waitlist experiences for east coast users

Detected by Pingoru
May 08, 2026, 01:16 AM UTC
Resolved
May 09, 2026, 01:29 PM UTC
Duration
1d 12h
Affected: Yelp Guest Manager
Timeline · 7 updates
  1. monitoring May 08, 2026, 01:16 AM UTC

    A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner

  2. monitoring May 08, 2026, 01:16 AM UTC

    A small number of diners on the east coasts may experience degraded experience with the reservation and waitlist features on the Yelp app. Engineers have applied a temporary solution and are monitoring the situation. Next update in an hour or sooner

  3. monitoring May 08, 2026, 02:27 AM UTC

    Engineers have observed no new errors since the temporary mitigation was applied. Users on the east coast should be able to use reservation and waitlist features on the Yelp app as normal. The AWS outage has not declared the all clear. Engineers will continue to monitor AWS situation overnight, next update at 9am EST tomorrow.

  4. monitoring May 08, 2026, 01:11 PM UTC

    There have been no substantial updates from AWS overnight. Errors have not reappeared, and reservation and waitlist features through the Yelp app remain functional. Engineers will continue to monitor the AWS situation. The next update will be provided in 6 hours or sooner if needed.

  5. monitoring May 08, 2026, 07:07 PM UTC

    Our cloud provider is still working to resolve the issue, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation. Our next update will be in 4 hours or sooner.

  6. monitoring May 09, 2026, 12:02 AM UTC

    Our cloud provider is seeing recovery of their issues, the estimate remains in the range of hours. Our engineers are continuing to monitor the situation, our temporary mitigation continues to be in place. Our next update will be tomorrow 9am ET or sooner.

  7. resolved May 09, 2026, 01:29 PM UTC

    The AWS outage has been resolved overnight. The temporary mitigation our engineers applied has been undone. This is the all clear and final update.

Read the full incident report →

Minor April 8, 2026

Yelp Places API is experiencing higher than normal error rate

Detected by Pingoru
Apr 08, 2026, 07:51 PM UTC
Resolved
Apr 08, 2026, 10:00 PM UTC
Duration
2h 9m
Affected: Yelp Places API V3 (Business, Match, Search API, etc.)Yelp Reservations API
Timeline · 3 updates
  1. investigating Apr 08, 2026, 07:51 PM UTC

    Yelp Places API is experiencing partial outage, currently investigating. Next update is expected within 30 mins.

  2. investigating Apr 08, 2026, 08:44 PM UTC

    We are continuing to investigate the issue.

  3. resolved Apr 08, 2026, 10:00 PM UTC

    The incident has been resolved. All APIs are working as expected. This will be the last update unless we see further problems.

Read the full incident report →

Major March 25, 2026

Degraded Performance Across Yelp Places APIs and Reservation API

Detected by Pingoru
Mar 25, 2026, 10:05 PM UTC
Resolved
Mar 25, 2026, 10:22 PM UTC
Duration
17m
Affected: Yelp Places API V3 (Business, Match, Search API, etc.)GraphQLYelp Reservations API
Timeline · 3 updates
  1. investigating Mar 25, 2026, 10:05 PM UTC

    We are currently investigating the issue

  2. investigating Mar 25, 2026, 10:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 25, 2026, 10:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 16, 2026

Yelp Host and Yelp Receptionist Outage

Detected by Pingoru
Mar 16, 2026, 06:30 PM UTC
Resolved
Mar 16, 2026, 06:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 16, 2026, 10:41 PM UTC

    Starting at 11.30am Pacific, the Yelp Host and Yelp Receptionist products were not taking calls. A fix has been deployed and all systems are functioning normally.

Read the full incident report →

Minor February 26, 2026

Yelp Places APIs are experiencing higher than normal error rate

Detected by Pingoru
Feb 26, 2026, 09:55 PM UTC
Resolved
Feb 26, 2026, 10:43 PM UTC
Duration
47m
Affected: Yelp Places API V3 (Business, Match, Search API, etc.)
Timeline · 3 updates
  1. investigating Feb 26, 2026, 09:55 PM UTC

    Yelp Places API is experiencing partial outage, currently investigating.

  2. investigating Feb 26, 2026, 09:57 PM UTC

    Yelp Places API is experiencing partial outage, currently investigating.

  3. resolved Feb 26, 2026, 10:43 PM UTC

    A fix has been implemented and systems are healthy.

Read the full incident report →

Major January 22, 2026

Partial degradation for Yelp Places API

Detected by Pingoru
Jan 22, 2026, 10:34 PM UTC
Resolved
Jan 23, 2026, 01:00 AM UTC
Duration
2h 26m
Affected: Yelp Places API V3 (Business, Match, Search API, etc.)
Timeline · 5 updates
  1. investigating Jan 22, 2026, 10:34 PM UTC

    We're experiencing an elevated level of API errors. We are investigating, and will follow up with more details in 30 minutes. Thank you.

  2. identified Jan 22, 2026, 11:14 PM UTC

    The root cause of this incident has been identified and a fix is under implementation. Next update is expected within 30 mins.

  3. identified Jan 22, 2026, 11:44 PM UTC

    We've identified the source of the errors, and we're working to address the issue by adding capacity to certain services. Next update in 30 minutes.

  4. monitoring Jan 23, 2026, 12:18 AM UTC

    A fix has been implemented and we are monitoring the results. Next update in 30 minutes.

  5. resolved Jan 23, 2026, 01:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 20, 2026

Reserve with google disabled

Detected by Pingoru
Jan 20, 2026, 05:36 PM UTC
Resolved
Jan 21, 2026, 03:46 PM UTC
Duration
22h 10m
Affected: Yelp Guest Manager
Timeline · 2 updates
  1. investigating Jan 20, 2026, 05:36 PM UTC

    Engineering is investigating an issue with Google integration being disabled due to elevated errors on the consumer create reservations endpoint since approximately 9am PST. Next update in 30 minutes.

  2. resolved Jan 21, 2026, 03:46 PM UTC

    2026-01-20 9:54 PST: Engineering identified and fixed the issue. Google integration has been re-enabled and systems are operating normally. There will be no further updates.

Read the full incident report →

Critical December 10, 2025

Leads API Issue

Detected by Pingoru
Dec 10, 2025, 11:03 PM UTC
Resolved
Dec 11, 2025, 12:37 AM UTC
Duration
1h 34m
Affected: Leads API
Timeline · 2 updates
  1. investigating Dec 10, 2025, 11:03 PM UTC

    We are currently investigating an issue with Leads API which prevents users from reading or responding to leads.

  2. resolved Dec 11, 2025, 12:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 28, 2025

Issue handling incoming calls

Detected by Pingoru
Oct 28, 2025, 06:46 PM UTC
Resolved
Oct 28, 2025, 08:19 PM UTC
Duration
1h 32m
Affected: Yelp HostYelp Receptionist
Timeline · 2 updates
  1. monitoring Oct 28, 2025, 06:46 PM UTC

    An issue with a 3rd party provider caused calls to be redirected back to the business. A fix is already in place and we are monitoring.

  2. resolved Oct 28, 2025, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025

Yelp consumer flows and BOA are degraded

Detected by Pingoru
Oct 23, 2025, 09:28 PM UTC
Resolved
Oct 23, 2025, 10:31 PM UTC
Duration
1h 2m
Affected: Yelp Guest Manager
Timeline · 3 updates
  1. investigating Oct 23, 2025, 09:28 PM UTC

    Engineering is currently investigating elevated errors across Yelp consumer flows and BOA. Diners may experience sporadic errors when trying to join Waitlist or create a Reservation.

  2. identified Oct 23, 2025, 10:12 PM UTC

    Yelp consumer flows and BOA have partially recovered, but some degradation persists. Engineering is working on rolling back the change that lead to the incident.

  3. resolved Oct 23, 2025, 10:31 PM UTC

    Engineering has reverted the change, and Yelp consumer flows and BOA have fully recovered.

Read the full incident report →

Critical October 20, 2025

Issues with Leads API Webhooks

Detected by Pingoru
Oct 20, 2025, 02:17 PM UTC
Resolved
Oct 20, 2025, 07:02 PM UTC
Duration
4h 45m
Affected: Leads API
Timeline · 6 updates
  1. investigating Oct 20, 2025, 02:17 PM UTC

    Leads API Webhooks are currently not being delivered. Some AWS services we rely on are having issues. The team is investigating.

  2. investigating Oct 20, 2025, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 20, 2025, 02:23 PM UTC

    Leads API Webhooks are currently not being delivered. Some AWS services we rely on are having issues

  4. monitoring Oct 20, 2025, 03:10 PM UTC

    Service has started to recover and webhooks are being sent. We will monitor the backlog of webhooks to go out.

  5. monitoring Oct 20, 2025, 04:29 PM UTC

    Backlog of webhooks is now complete. Will continue to monitor.

  6. resolved Oct 20, 2025, 07:02 PM UTC

    Incident is resolved

Read the full incident report →

Notice October 7, 2025

Yelp Host in degraded state, experiencing choppy call audio

Detected by Pingoru
Oct 07, 2025, 05:00 PM UTC
Resolved
Oct 07, 2025, 07:23 PM UTC
Duration
2h 23m
Affected: Yelp Host
Timeline · 6 updates
  1. investigating Oct 07, 2025, 05:00 PM UTC

    We are currently investigating the issue.

  2. investigating Oct 07, 2025, 05:21 PM UTC

    Engineers have temporarily turned off the product while they work to identify the root cause.

  3. identified Oct 07, 2025, 05:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 07, 2025, 06:51 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Oct 07, 2025, 06:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 07, 2025, 07:23 PM UTC

    This incident has been resolved.

Read the full incident report →