Resolved after 18 minutes, affecting API and Call Center and 1 more, on November 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
APICall CenterConversationsILSMarketing & Property WebsitesOnline LeasingResident ServicesSecureCafeService ProviderSite Manager
Update timeline
- investigating Nov 04, 2026, 02:23 AM UTC
We are aware of and investigating the issues with RentCafe.
- investigating Nov 04, 2026, 02:27 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 04, 2026, 02:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2026, 02:41 AM UTC
This incident has been resolved.
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