Yardi incident

RentCafe Intermittent Errors

Major Resolved View vendor source →

Yardi experienced a major incident on October 1, 2026 affecting API and Call Center and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 06:39 PM UTC
Resolved
Oct 01, 2026, 07:45 PM UTC
Duration
1h 6m
Detected by Pingoru
Oct 01, 2026, 06:39 PM UTC

Affected components

APICall CenterConversationsILSMarketing & Property WebsitesOnline LeasingResident ServicesSecureCafeService ProviderSite Manager

Update timeline

  1. investigating Oct 01, 2026, 06:39 PM UTC

    We are investigating an issue that is impacting RentCafe. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team

  2. investigating Oct 01, 2026, 06:46 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 01, 2026, 07:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 01, 2026, 07:33 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 01, 2026, 07:45 PM UTC

    The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team