Yardi incident

RENTCafe Connection Issues

Resolved after 20 minutes, affecting API and Call Center and 1 more, on October 28, 2026.

resolved Oct 28, 2026, 07:12 PM UTC

The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team

Started
Oct 28, 2026, 06:51 PM UTC
Resolved
Oct 28, 2026, 07:12 PM UTC
Duration
20m
Detected by Pingoru
Oct 28, 2026, 06:51 PM UTC

Affected components

APICall CenterConversationsILSMarketing & Property WebsitesOnline LeasingResident ServicesSecureCafeService ProviderSite Manager

Update timeline

  1. investigating Oct 28, 2026, 06:51 PM UTC

    We are aware of and investigating the issue that is preventing some users from accessing RENTCafe Site Manager.

  2. investigating Oct 28, 2026, 06:57 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 28, 2026, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2026, 07:12 PM UTC

    The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team

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