Xsolla incident

Xsolla Login degraded performance

Resolved after 37 minutes, affecting Login, on June 14, 2024.

resolved Jun 14, 2024, 06:29 PM UTC

We had technical issues with Xsolla Login from 10:03 am to 10:35 am PDT on June 14th. During this period of time, users may have experienced an increase in service response time during authorization. The service is now fully operational. We apologize for any inconvenience this may have caused!

Started
Jun 14, 2024, 05:51 PM UTC
Resolved
Jun 14, 2024, 06:29 PM UTC
Duration
37m
Detected by Pingoru
Jun 14, 2024, 05:51 PM UTC

Affected components

Login

Update timeline

  1. investigating Jun 14, 2024, 05:51 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 14, 2024, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 14, 2024, 06:29 PM UTC

    We had technical issues with Xsolla Login from 10:03 am to 10:35 am PDT on June 14th. During this period of time, users may have experienced an increase in service response time during authorization. The service is now fully operational. We apologize for any inconvenience this may have caused!

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