Resolved after 1 hour 19 minutes, affecting SPOT Application Servers, on November 5, 2026.
We have confirmed that the implemented fix is working as expected and services have been restored. If you continue to experience issues logging in to Citrix, please restart your computer and try again. Our team will continue to closely monitor the environment throughout the day to ensure ongoing stability and performance.
Affected components
Update timeline
- investigating Nov 05, 2026, 02:38 PM UTC
We are currently investigating an incident where users may be unable to log in to SPOT.
- identified Nov 05, 2026, 03:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 05, 2026, 03:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2026, 03:57 PM UTC
We have confirmed that the implemented fix is working as expected and services have been restored. If you continue to experience issues logging in to Citrix, please restart your computer and try again. Our team will continue to closely monitor the environment throughout the day to ensure ongoing stability and performance.
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