Xplor Spot incident

SPOT Hosted - Database Service Degradation

Resolved after 3 hours 56 minutes, affecting SPOT Application Servers and SPOT Database Servers, on September 8, 2026.

monitoring Sep 08, 2026, 10:48 PM UTC

We have identified the likely root cause and implemented a fix. Our team is actively monitoring the environment to validate the solution and confirm that services remain stable.

Started
Sep 08, 2026, 09:05 PM UTC
Resolved
Sep 09, 2026, 01:02 AM UTC
Duration
3h 56m
Detected by Pingoru
Sep 08, 2026, 09:05 PM UTC

Affected components

SPOT Application ServersSPOT Database Servers

Update timeline

  1. investigating Sep 08, 2026, 09:05 PM UTC

    We are currently investigating service degradation affecting our hosted databases. Users may experience disruptions in SPOT and other dependent services.

  2. monitoring Sep 08, 2026, 10:48 PM UTC

    We have identified the likely root cause and implemented a fix. Our team is actively monitoring the environment to validate the solution and confirm that services remain stable.

  3. resolved Sep 09, 2026, 01:02 AM UTC

    This incident has been resolved

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