Xplor Spot incident

SPOT Corporate Phone System Service Degradation

Resolved after 2 hours 28 minutes, affecting Corporate Support / Sales Phone System, on February 12, 2022.

monitoring Feb 12, 2022, 08:52 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 12, 2022, 06:38 PM UTC
Resolved
Feb 12, 2022, 09:06 PM UTC
Duration
2h 28m
Detected by Pingoru
Feb 12, 2022, 06:38 PM UTC

Affected components

Corporate Support / Sales Phone System

Update timeline

  1. investigating Feb 12, 2022, 06:38 PM UTC

    We are currently investigating an issue with our sales and support phone system. If you are unable to reach us by phone, please email us at [email protected] or use the Support Portal (available through the Help menu in SPOT) to create/update support cases.

  2. monitoring Feb 12, 2022, 08:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 12, 2022, 09:06 PM UTC

    This incident has been resolved.

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