Xplor Spot incident

SPOT Hosted - Network Service Degradation

Resolved after 37 minutes, affecting Network Infrastructure, on July 8, 2023.

resolved Jul 08, 2023, 07:20 AM UTC

We appreciate your continued support and understanding throughout this maintenance period. As of now, no further issues are expected.

Started
Jul 08, 2023, 06:43 AM UTC
Resolved
Jul 08, 2023, 07:20 AM UTC
Duration
37m
Detected by Pingoru
Jul 08, 2023, 06:43 AM UTC

Affected components

Network Infrastructure

Update timeline

  1. investigating Jul 08, 2023, 06:43 AM UTC

    We are currently investigating reports of network connectivity service degradation related to our hosted environment.

  2. monitoring Jul 08, 2023, 07:05 AM UTC

    We would like to inform you that our data center provider experienced unexpected planned maintenance issues. We sincerely apologize for any inconvenience caused during this time. Our data center provider worked diligently to resolve the problem as quickly as possible. Our team is closely monitoring the situation and maintaining constant communication with the data center provider to ensure a swift resolution.

  3. resolved Jul 08, 2023, 07:20 AM UTC

    We appreciate your continued support and understanding throughout this maintenance period. As of now, no further issues are expected.

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