Xplor Spot incident

Elevated Error Rate for Printing in SPOT

Resolved after 6 hours 10 minutes, affecting SPOT Application Servers, on October 4, 2024.

monitoring Oct 04, 2024, 05:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 04, 2024, 02:23 PM UTC
Resolved
Oct 04, 2024, 08:33 PM UTC
Duration
6h 10m
Detected by Pingoru
Oct 04, 2024, 02:23 PM UTC

Affected components

SPOT Application Servers

Update timeline

  1. investigating Oct 04, 2024, 02:23 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 04, 2024, 03:01 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 04, 2024, 05:27 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 04, 2024, 05:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 04, 2024, 08:33 PM UTC

    This incident has been resolved.

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