Xero incident

Australia: AU Tax - Some customers are unable to file SMSF returns

Minor Resolved View vendor source →

Xero experienced a minor incident on June 16, 2025 affecting Tax Reporting - BAS, TPAR, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2025, 06:50 AM UTC
Resolved
Jun 16, 2025, 08:09 AM UTC
Duration
1h 18m
Detected by Pingoru
Jun 16, 2025, 06:50 AM UTC

Affected components

Tax Reporting - BAS, TPAR

Update timeline

  1. investigating Jun 16, 2025, 06:50 AM UTC

    We are aware AU customers trying to file 2024 SMSF returns are receiving an error. Our team is investigating this with urgency. Status Last Reviewed: 6.48am UTC

  2. identified Jun 16, 2025, 07:07 AM UTC

    We have identified what is preventing AU customers from filing SMSF returns. Our team is currently deploying a fix for this issue. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 7.06am UTC

  3. resolved Jun 16, 2025, 08:09 AM UTC

    Our team has resolved the issue impacting AU customers trying to file 2024 SMS in AU Tax. Our team released a fix which resolved the issue. We apologise for any inconvenience this has caused.