Xero incident

Global: Xero- some customers are experiencing issues in using Xero.

Xero is currently experiencing a major incident affecting Xero Platform and Settings, which began 14h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 02:20 AM UTC
Resolved
Ongoing
Duration
● 14h 19m
Detected by Pingoru
May 07, 2026, 02:20 AM UTC

Affected components

Xero Platform and Settings

Update timeline

  1. identified May 07, 2026, 12:33 AM UTC

    We are aware customers trying to use Xero are experiencing errors. Our team is investigating this with urgency.

  2. monitoring May 07, 2026, 01:03 AM UTC

    Our team has implemented a fix and we are currently monitoring the results.

  3. investigating May 07, 2026, 01:39 AM UTC

    We are aware that customers trying to navigate in Xero are experiencing an error. Our team is investigating this with urgency.

  4. monitoring May 07, 2026, 02:20 AM UTC

    We have implemented a fix and we’re monitoring this issue. We apologise for the inconvenience this incident has caused, and want to thank customers for your patience during this time.

  5. monitoring May 07, 2026, 06:43 AM UTC

    We are continuing to monitor for any further issues.

Looking to track Xero downtime and outages?

Pingoru polls Xero's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Xero reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Xero alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Xero for free

5 free monitors · No credit card required