Xendit incident

Payouts Disruption in Indonesia

Resolved after 29 minutes, affecting Disbursement - Other Indonesia banks and E-Wallets and Remittance Payouts, on August 31, 2026.

identified Aug 31, 2026, 04:00 PM UTC

Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. CIMB: 1-250000000

Started
Aug 31, 2026, 04:00 PM UTC
Resolved
Aug 31, 2026, 04:30 PM UTC
Duration
29m
Detected by Pingoru
Aug 31, 2026, 04:00 PM UTC

Affected components

Disbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Aug 31, 2026, 04:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. CIMB: 1-250000000

  2. resolved Aug 31, 2026, 04:30 PM UTC

    This incident has been resolved.

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