Xendit incident

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption

Resolved after 14 minutes, affecting Virtual Account - Mandiri, on November 7, 2026.

resolved Nov 07, 2026, 02:16 PM UTC

Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

Started
Nov 07, 2026, 02:02 PM UTC
Resolved
Nov 07, 2026, 02:16 PM UTC
Duration
14m
Detected by Pingoru
Nov 07, 2026, 02:02 PM UTC

Affected components

Virtual Account - Mandiri

Update timeline

  1. identified Nov 07, 2026, 02:02 PM UTC

    Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

  2. resolved Nov 07, 2026, 02:16 PM UTC

    Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

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