Is Xendit down?
Last checked just now2 active incidents: RCBC Direct Debit unavailable in the Philippines, American Express Payment Disruption in Indonesia
Xendit is reporting a major outage right now (last checked just now). 2 active incidents on the official status page.
Real-time Xendit status, recent outages, and incident history: pulled directly from Xendit's official status page at status.xendit.co every 5 minutes. Pingoru tracks 209 Xendit services and has captured 250 incidents in the last 90 days (97.92% uptime). Get email, Slack, Discord, or webhook alerts the moment Xendit reports a new incident, free for 3 monitors, no credit card.
Active incidents 2
- Direct Debit - RCBCDirect Debit - RCBC Online Banking
Timeline · 3 updates
- investigating · Oct 28, 2026, 03:04 AM UTC
Direct Debit payments via RCBC in the Philippines are temporarily unavailable. Our banking partner has suspended the channel while it investigates a security concern on its side. Xendit's systems are not affected, and all other Philippine payment channels are working normally. We are working with RCBC to restore the service as soon as possible. In the meantime, we recommend directing customers to alternative payment methods. We will share another update once we hear more from RCBC.
- investigating · Oct 28, 2026, 03:05 AM UTC
We are continuing to investigate this issue.
- investigating · Oct 28, 2026, 03:06 AM UTC
We are continuing to investigate this issue.
Latest: We are continuing to investigate this issue.
-
- Credit/Debit Cards
Timeline · 1 update
- investigating · Oct 26, 2026, 11:37 AM UTC
We are investigating an issue affecting American Express (AMEX) card transactions that began at 18:20 GMT+7. Impact AMEX transactions for affected merchants are failing. Cardholders attempting to pay with AMEX will see their payments declined while the issue persists. Who is affected? This issue affects merchants that meet both criteria: - Operate under the aggregator model. - Have Indonesia as their country of operation. Other card networks, including Visa and Mastercard, are unaffected. Merchants outside Indonesia and non-aggregator merchants are also unaffected. What can you do? Please advise affected customers to use a Visa or Mastercard card, or another available payment method. We will provide an update as more information becomes available.
Latest: We are investigating an issue affecting American Express (AMEX) card transactions that began at 18:20 GMT+7. Impact AMEX transactions for affected merchants are failing. Cardholder…
-
Recent outages & incidents
Past 90 days- E-Wallets - GCash
Timeline · 2 updates
- identified · Oct 29, 2026, 08:21 PM UTC
Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 6.10% of requests in the last 10 minutes have been affected - First triggered at: 2026-10-30 04:18:16+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service
- resolved · Oct 29, 2026, 08:31 PM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
Latest: Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
-
- E-Wallets - GCash
Timeline · 2 updates
- identified · Oct 29, 2026, 07:35 PM UTC
Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 5.40% of requests in the last 10 minutes have been affected - First triggered at: 2026-10-30 03:30:16+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service
- resolved · Oct 29, 2026, 07:53 PM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
Latest: Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
-
- E-Wallets - GCash
Timeline · 2 updates
- identified · Oct 29, 2026, 05:32 PM UTC
Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 8.00% of requests in the last 10 minutes have been affected - First triggered at: 2026-10-30 01:29:16+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service
- resolved · Oct 29, 2026, 05:42 PM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
Latest: Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
-
- Disbursement - BPIDisbursement - Other Philippines banks and E-WalletsRemittance Payouts
Timeline · 2 updates
- identified · Oct 29, 2026, 02:12 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000
- resolved · Oct 29, 2026, 02:20 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Direct Debit - Bank of Bangkok Limited
Timeline · 2 updates
- identified · Oct 29, 2026, 10:24 AM UTC
Dear Valued Customers, We have detected issues with DIRECT_DEBIT BANK_OF_BANGKOK_LIMITED payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service
- resolved · Oct 29, 2026, 10:31 AM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
Latest: Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
-
See the full Xendit outage history
217 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Xendit outage history →Or sign up free to get alerts when Xendit breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 209 components checked every 5 minutesThe longest incident in the last year, Indonesia Virtual Account BSS Disruption on February 22, 2026, ran for 123 days. 419 maintenance windows announced in the same period.
Most affected components, last 12 months
- Over-The-Counter Payments - ECPay Loans590
- QR Payments - LinkAja576
- Remittance Payouts518
- Disbursement - Other Philippines banks and E-Wallets371
- Direct Debit - MAYBANK2U370
Latest incidents
- EWALLET GCASH Philippines Disruption
Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET…
- EWALLET GCASH Philippines Disruption
Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET…
- EWALLET GCASH Philippines Disruption
Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET…
- EWALLET GCASH Philippines Disruption ResolvedStarted Oct 29, 2026, 08:21 PM UTC · Resolved Oct 29, 2026, 08:31 PM UTC · 9m
- EWALLET GCASH Philippines Disruption ResolvedStarted Oct 29, 2026, 07:35 PM UTC · Resolved Oct 29, 2026, 07:53 PM UTC · 17m
- EWALLET GCASH Philippines Disruption ResolvedStarted Oct 29, 2026, 05:32 PM UTC · Resolved Oct 29, 2026, 05:42 PM UTC · 9m
- Payouts Disruption in Philippines ResolvedStarted Oct 29, 2026, 02:12 PM UTC · Resolved Oct 29, 2026, 02:20 PM UTC · 8m
- Started Oct 29, 2026, 10:24 AM UTC · Resolved Oct 29, 2026, 10:31 AM UTC · 7m
- Started Oct 29, 2026, 10:24 AM UTC · Resolved Oct 29, 2026, 10:31 AM UTC · 7m
- Started Oct 29, 2026, 10:24 AM UTC · Resolved Oct 29, 2026, 10:31 AM UTC · 7m
- Started Oct 29, 2026, 10:24 AM UTC · Resolved Oct 29, 2026, 10:31 AM UTC · 7m