Is Xendit down?

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Current status
Xendit is down

2 active incidents: RCBC Direct Debit unavailable in the Philippines, American Express Payment Disruption in Indonesia

  • Official status page: status.xendit.co
  • Checked every 5 minutes
  • 209 components tracked

Xendit is reporting a major outage right now (last checked just now). 2 active incidents on the official status page.

Real-time Xendit status, recent outages, and incident history: pulled directly from Xendit's official status page at status.xendit.co every 5 minutes. Pingoru tracks 209 Xendit services and has captured 250 incidents in the last 90 days (97.92% uptime). Get email, Slack, Discord, or webhook alerts the moment Xendit reports a new incident, free for 3 monitors, no credit card.

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Xendit uptime 97.92% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 1d 21h
    Started Oct 28, 2026, 03:04 AM UTC
    Direct Debit - RCBCDirect Debit - RCBC Online Banking
    Timeline · 3 updates
    • investigating · Oct 28, 2026, 03:04 AM UTC

      Direct Debit payments via RCBC in the Philippines are temporarily unavailable. Our banking partner has suspended the channel while it investigates a security concern on its side. Xendit's systems are not affected, and all other Philippine payment channels are working normally. We are working with RCBC to restore the service as soon as possible. In the meantime, we recommend directing customers to alternative payment methods. We will share another update once we hear more from RCBC.

    • investigating · Oct 28, 2026, 03:05 AM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 28, 2026, 03:06 AM UTC

      We are continuing to investigate this issue.

    Latest: We are continuing to investigate this issue.

  2. Ongoing ● 3d 12h
    Started Oct 26, 2026, 11:37 AM UTC
    Credit/Debit Cards
    Timeline · 1 update
    • investigating · Oct 26, 2026, 11:37 AM UTC

      We are investigating an issue affecting American Express (AMEX) card transactions that began at 18:20 GMT+7. Impact AMEX transactions for affected merchants are failing. Cardholders attempting to pay with AMEX will see their payments declined while the issue persists. Who is affected? This issue affects merchants that meet both criteria: - Operate under the aggregator model. - Have Indonesia as their country of operation. Other card networks, including Visa and Mastercard, are unaffected. Merchants outside Indonesia and non-aggregator merchants are also unaffected. What can you do? Please advise affected customers to use a Visa or Mastercard card, or another available payment method. We will provide an update as more information becomes available.

    Latest: We are investigating an issue affecting American Express (AMEX) card transactions that began at 18:20 GMT+7. Impact AMEX transactions for affected merchants are failing. Cardholder…

Recent outages & incidents

Past 90 days
  1. Resolved 9m
    Started Oct 29, 2026, 08:21 PM UTC · Resolved Oct 29, 2026, 08:31 PM UTC
    E-Wallets - GCash
    Timeline · 2 updates
    • identified · Oct 29, 2026, 08:21 PM UTC

      Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 6.10% of requests in the last 10 minutes have been affected - First triggered at: 2026-10-30 04:18:16+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service

    • resolved · Oct 29, 2026, 08:31 PM UTC

      Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

    Latest: Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

  2. Resolved 17m
    Started Oct 29, 2026, 07:35 PM UTC · Resolved Oct 29, 2026, 07:53 PM UTC
    E-Wallets - GCash
    Timeline · 2 updates
    • identified · Oct 29, 2026, 07:35 PM UTC

      Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 5.40% of requests in the last 10 minutes have been affected - First triggered at: 2026-10-30 03:30:16+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service

    • resolved · Oct 29, 2026, 07:53 PM UTC

      Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

    Latest: Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

  3. Resolved 9m
    Started Oct 29, 2026, 05:32 PM UTC · Resolved Oct 29, 2026, 05:42 PM UTC
    E-Wallets - GCash
    Timeline · 2 updates
    • identified · Oct 29, 2026, 05:32 PM UTC

      Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 8.00% of requests in the last 10 minutes have been affected - First triggered at: 2026-10-30 01:29:16+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service

    • resolved · Oct 29, 2026, 05:42 PM UTC

      Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

    Latest: Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

  4. Resolved 8m
    Started Oct 29, 2026, 02:12 PM UTC · Resolved Oct 29, 2026, 02:20 PM UTC
    Disbursement - BPIDisbursement - Other Philippines banks and E-WalletsRemittance Payouts
    Timeline · 2 updates
    • identified · Oct 29, 2026, 02:12 PM UTC

      Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000

    • resolved · Oct 29, 2026, 02:20 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 7m
    Started Oct 29, 2026, 10:24 AM UTC · Resolved Oct 29, 2026, 10:31 AM UTC
    Direct Debit - Bank of Bangkok Limited
    Timeline · 2 updates
    • identified · Oct 29, 2026, 10:24 AM UTC

      Dear Valued Customers, We have detected issues with DIRECT_DEBIT BANK_OF_BANGKOK_LIMITED payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

    • resolved · Oct 29, 2026, 10:31 AM UTC

      Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

    Latest: Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

See the full Xendit outage history

217 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Xendit outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 209 components checked every 5 minutes
3,528incidents recorded
3,526last 12 months
1,847last 90 days
2 hourstypical duration, 12 months

The longest incident in the last year, Indonesia Virtual Account BSS Disruption on February 22, 2026, ran for 123 days. 419 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Over-The-Counter Payments - ECPay Loans590
  • QR Payments - LinkAja576
  • Remittance Payouts518
  • Disbursement - Other Philippines banks and E-Wallets371
  • Direct Debit - MAYBANK2U370

Latest incidents

  • EWALLET GCASH Philippines Disruption October 29, 2026 · 9 minutes · degraded service

    Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET…

  • EWALLET GCASH Philippines Disruption October 29, 2026 · 17 minutes · degraded service

    Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET…

  • EWALLET GCASH Philippines Disruption October 29, 2026 · 9 minutes · degraded service

    Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET…

Outage history

Past 90 days · 1847 incidents· showing the latest 222 View full outage history →