Xendit incident

Payouts Disruption in Indonesia

Resolved after 50 minutes, affecting Disbursement - BNI and Disbursement - Other Indonesia banks and E-Wallets and 1 more, on November 12, 2026.

identified Nov 12, 2026, 08:20 AM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: above 250000001

Started
Nov 12, 2026, 08:20 AM UTC
Resolved
Nov 12, 2026, 09:10 AM UTC
Duration
50m
Detected by Pingoru
Nov 12, 2026, 08:20 AM UTC

Affected components

Disbursement - BNIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Nov 12, 2026, 08:20 AM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: above 250000001

  2. resolved Nov 12, 2026, 09:10 AM UTC

    This incident has been resolved.

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