Xendit incident

Payouts Disruption in Indonesia

Resolved after 49 minutes, affecting Disbursement - BCA and Disbursement - Other Indonesia banks and E-Wallets and 1 more, on November 10, 2026.

identified Nov 10, 2026, 07:00 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 10000-100000000

Started
Nov 10, 2026, 06:30 PM UTC
Resolved
Nov 10, 2026, 07:20 PM UTC
Duration
49m
Detected by Pingoru
Nov 10, 2026, 06:30 PM UTC

Affected components

Disbursement - BCADisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Nov 10, 2026, 06:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 10000-100000000 BNI: 50000001-100000000 BRI: 10000-100000000 Other banks and Ewallets: 50000001-100000000

  2. identified Nov 10, 2026, 07:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 10000-100000000

  3. resolved Nov 10, 2026, 07:20 PM UTC

    This incident has been resolved.

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