Xendit incident

Payouts Disruption in Indonesia

Resolved after 9 minutes, affecting Disbursement - Permata and Disbursement - Other Indonesia banks and E-Wallets and 1 more, on November 5, 2026.

identified Nov 05, 2026, 09:30 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: All amount

Started
Nov 05, 2026, 09:30 PM UTC
Resolved
Nov 05, 2026, 09:40 PM UTC
Duration
9m
Detected by Pingoru
Nov 05, 2026, 09:30 PM UTC

Affected components

Disbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Nov 05, 2026, 09:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: All amount

  2. resolved Nov 05, 2026, 09:40 PM UTC

    This incident has been resolved.

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