Xendit incident

Payouts Disruption in Indonesia

Resolved after 1 hour 9 minutes, affecting Disbursement - BCA and Disbursement - Other Indonesia banks and E-Wallets and 1 more, on November 5, 2026.

identified Nov 05, 2026, 04:00 PM UTC

Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000

Started
Nov 05, 2026, 03:30 PM UTC
Resolved
Nov 05, 2026, 04:40 PM UTC
Duration
1h 9m
Detected by Pingoru
Nov 05, 2026, 03:30 PM UTC

Affected components

Disbursement - BCADisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Nov 05, 2026, 03:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 250000001-1000000000

  2. identified Nov 05, 2026, 04:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000

  3. resolved Nov 05, 2026, 04:40 PM UTC

    This incident has been resolved.

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