Xendit incident

Payouts Disruption in Philippines

Minor Vendor's status page →

Resolved after 10 minutes, affecting Disbursement - BPI and Disbursement - GCASH and 1 more, on November 2, 2026.

identified Nov 02, 2026, 07:30 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

Started
Nov 02, 2026, 07:30 PM UTC
Resolved
Nov 02, 2026, 07:40 PM UTC
Duration
10m
Detected by Pingoru
Nov 02, 2026, 07:30 PM UTC

Affected components

Disbursement - BPIDisbursement - GCASHDisbursement - PaymayaDisbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Nov 02, 2026, 07:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  2. resolved Nov 02, 2026, 07:40 PM UTC

    This incident has been resolved.

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