Xendit incident

Over-The-Counter MLHUILLIER Philippines Disruption

Resolved after 19 minutes, affecting Over-The-Counter Payments - Mlhuillier, on November 1, 2026.

resolved Nov 01, 2026, 05:45 AM UTC

Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

Started
Nov 01, 2026, 05:25 AM UTC
Resolved
Nov 01, 2026, 05:45 AM UTC
Duration
19m
Detected by Pingoru
Nov 01, 2026, 05:25 AM UTC

Affected components

Over-The-Counter Payments - Mlhuillier

Update timeline

  1. identified Nov 01, 2026, 05:25 AM UTC

    Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) MLHUILLIER payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) MLHUILLIER cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

  2. resolved Nov 01, 2026, 05:45 AM UTC

    Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

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