Xendit incident

Payouts Disruption in Indonesia

Ongoing since 09:30 PM UTC, affecting Disbursement - Mandiri and Disbursement - Permata and 1 more.

identified Oct 31, 2026, 11:00 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. MANDIRI: 1-4999, above 250000001

Started
Oct 31, 2026, 09:30 PM UTC
Resolved
Ongoing
Duration
● 2h 59m
Detected by Pingoru
Oct 31, 2026, 09:30 PM UTC

Affected components

Disbursement - MandiriDisbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 31, 2026, 09:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. MANDIRI: 1-4999, above 250000001

  2. identified Oct 31, 2026, 10:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. MANDIRI: 1-4999, above 250000001 PERMATA: All amount

  3. identified Oct 31, 2026, 11:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. MANDIRI: 1-4999, above 250000001

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