Ongoing since 03:04 AM UTC, affecting Virtual Account - BNI.
We are currently experiencing delays in payment notifications for BNI Virtual Account transactions due to an issue on our banking partner’s side. Customer payments are still being processed, but merchants may receive payment callbacks and status updates later than usual. We have escalated this to our partner and are working closely with them to resolve it. We will provide an update as soon as more information is available. Start time: 30 Oct 2026, 08:54 WIB (GMT+7)
Affected components
Update timeline
- investigating Oct 30, 2026, 03:04 AM UTC
We are currently experiencing delays in payment notifications for BNI Virtual Account transactions due to an issue on our banking partner’s side. Customer payments are still being processed, but merchants may receive payment callbacks and status updates later than usual. We have escalated this to our partner and are working closely with them to resolve it. We will provide an update as soon as more information is available. Start time: 30 Oct 2026, 08:54 WIB (GMT+7)
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