Xendit incident

Payouts Disruption in Indonesia

Ongoing since 04:00 PM UTC, affecting Disbursement - BNI and Disbursement - Other Indonesia banks and E-Wallets and 1 more.

identified Oct 27, 2026, 06:00 PM UTC

Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001

Started
Oct 27, 2026, 04:00 PM UTC
Resolved
Ongoing
Duration
● 3h 13m
Detected by Pingoru
Oct 27, 2026, 04:00 PM UTC

Affected components

Disbursement - BNIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 27, 2026, 04:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: All amount

  2. identified Oct 27, 2026, 06:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001

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