Xendit incident

Payouts Disruption in Philippines

Resolved after 9 minutes, affecting Disbursement - BPI and Disbursement - GCASH and 1 more, on October 27, 2026.

identified Oct 27, 2026, 02:10 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000

Started
Oct 27, 2026, 02:10 PM UTC
Resolved
Oct 27, 2026, 02:20 PM UTC
Duration
9m
Detected by Pingoru
Oct 27, 2026, 02:10 PM UTC

Affected components

Disbursement - BPIDisbursement - GCASHDisbursement - PaymayaDisbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 27, 2026, 02:10 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000

  2. resolved Oct 27, 2026, 02:20 PM UTC

    This incident has been resolved.

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