Xander experienced a notice incident on October 23, 2025, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 23, 2025, 08:48 AM UTC
We are currently investigating the following issue: Component(s): Ad Serving, Monetize Impact(s): Decrease in requests sent to Bidder customers Some clients targeting supply in impacted region may see drop in delivery. Some clients in impacted region may see increase in blanks/defaults. Not Impacted: Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- identified Oct 23, 2025, 09:32 AM UTC
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Oct 23, 2025, 10:00 AM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Oct 23, 2025, 10:06 AM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.