Xander incident

O&O inventory sudden drop in bid requests sent

Resolved after 1 hour 18 minutes, on October 23, 2025.

resolved Oct 23, 2025, 10:06 AM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Started
Oct 23, 2025, 08:48 AM UTC
Resolved
Oct 23, 2025, 10:06 AM UTC
Duration
1h 18m
Detected by Pingoru
Oct 23, 2025, 08:48 AM UTC

Update timeline

  1. investigating Oct 23, 2025, 08:48 AM UTC

    We are currently investigating the following issue: Component(s): Ad Serving, Monetize Impact(s): Decrease in requests sent to Bidder customers Some clients targeting supply in impacted region may see drop in delivery. Some clients in impacted region may see increase in blanks/defaults. Not Impacted: Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

  2. identified Oct 23, 2025, 09:32 AM UTC

    We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

  3. monitoring Oct 23, 2025, 10:00 AM UTC

    We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

  4. resolved Oct 23, 2025, 10:06 AM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

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